答復(fù)客戶的表揚(yáng)信
VIA REGULAR INTERNATIONAL
MAIL
May 18, 2004

Mr. Johnson Smith
Providence Group, Inc.
620 - 5th Avenue
New York, N.Y. 10002
The United States of America
Dear Mr. Smith:
Thank you for your commendation letter regarding the excellent service you received
from one of our staff members. A copy of your letter has been forwarded to our
human resources department and will be included in Ms. Funjuan Ma’s file.
Although we expect everyone at Zhang, Wang & Lee, L.L.P. to treat our clients in like
manner, it is seldom that someone takes the time to write a letter of appreciation. I
want to let you know how much I appreciate it, as I am sure Funjuan does.
Again, on behalf of everyone at Zhang, Wang & Lee, thank you for writing.
Sincerely,
Zhang, Wang & Lee, L.L.P.
Deguang Zhang, Managing Partner
Copy to: Ms. Funjuan Ma
Personnel file